We ask everyone who opens an Nat west bank account to give us a valid ID issued by the government (driver’s license, voter’s card, national ID card etc). This helps us prevent identity fraud by confirming that everyone who uses Nat west, including you, is who they say they are.
It’s mandatory for anyone opening a Nat west bank account to take a photo of their face during the account opening process so that we can confirm they’re opening the account themselves. This also helps prevent identity fraud.
Every Nat west bank account is secured with a unique six-digit PIN that only the account holder should have access to. You can’t use your account without first signing-in with your set PIN. Your transactions on the app are also secured with a transaction PIN.
When you’re sending money to a beneficiary you haven’t saved, we ask you to confirm that you’re sure you want to make the transfer. We do this to give you some time to double check that you’re not being scammed - completed transfers are almost impossible to reverse.
We send you real time alerts (in the form of sms notifications and emails) for transactions on your account. This keeps you up to date on what’s happening with your money.
We use the highest level of encryption to protect your personal information including your identity and confidential account details. We don’t share your information with unauthorised third parties, we would never sell your information and we don’t use your information to access any other bank account(s) you may have.
We insure all deposits you make into your Nat west banking account with the National Deposit Insurance Commission (NDIC).
If you make an insurance claim on a deposit and the claim is successful, the Deposit Insurance Fund of the NDIC is expected to pay you up to 200,000 in compensation.
